School of Dentistry

 

Edmonton Clinic Building
The School of Dentistry is gearing up for a new start in the brand new Edmonton clinic building for September 2012. As part of the transition process, OLE Senior Advisor, Alan Day has been working with the School of Dentistry, introducing and applying change and transformation in preparation for the new academic year.

On Monday August 20th, the School of Dentistry conducted a two day orientation for staff. The orientation is part of the readiness strategy adopted by the school. The purpose was to learn what’s new and what’s the same, share feedback, and to create new habits.

Alan Day, OLE Senior Advisor


A key element of the orientation was the patient simulation where seven patient scenarios were carried out from tooth extraction to X-rays. It reinforced what procedures worked well and exposed areas of improvement. The outcome is to drive continuous improvement.

OLE Senior Advisor, Cara Jones, took on the role of an orthodontic surgery patient (don’t worry, no teeth were pulled nor was anyone harmed during the simulation process) and had the opportunity to tour the new facilities and experience some state of the art tools that students can look forward to using. Karen Hackenbrook acted as observer, making observations and providing a plus / delta.


School of Dentistry - Edmonton Clinic Building


“What an outstanding opportunity for people to walk through this outstanding new learning facility! This kind of experience gave everyone an opportunity to build new respect and appreciation for the people they work with every day, and an appreciation of the perspectives of individuals receiving service. I was so very grateful to have this once in a lifetime opportunity!“
  - Cara Jones, volunteer.

“Executing a transformation and change strategy is both challenging and rewarding. The School of Dentistry stepped up and are benefiting from their planning and actions... well done.”
- Alan Day, OLE project facilitator.


The readiness strategy consists of the following seven modules: leadership, strategy & approach, engagement model, readiness deliverables, deployment, support, and key learning. All the modules are integrated to maximize the adoption to change while minimizing the disruption to operations.


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